Your Real Rate — Support

Every Texas electricity plan, priced for how your home actually uses power.

Need help? Email support@novameridia.com. It goes to the person who wrote the app, and you will get a reply.

Common questions

How is the yearly cost worked out?

Each plan's charges come from its Electricity Facts Label, the price sheet every Texas provider must publish: the energy charge, any base charge, bill credits and minimum-usage fees. The app adds your utility's current delivery charges, then prices each of your twelve months and adds them up. Taxes are not included.

Why is a plan listed under "Price not verified"?

Before a plan is ranked, the app checks that its label reproduces the prices the provider advertises on Power to Choose, the state's official comparison site. If it doesn't — the label leaves out a number, or its wording isn't clear — the plan is listed separately with its advertised price instead of a guess.

Why don't I see 3- or 6-month plans?

They're hidden by default. When a short plan ends, you move to the provider's renewal rate, which is usually higher, so its yearly cost here would only hold if that rate stayed the same. To see them, tap Filters and choose Any length.

What's a bill-credit cliff?

Some plans give a credit only when you use at least a certain amount, often exactly 1,000 kWh. They look cheap at that amount and cost far more in months you use less. The app warns about these and colors the months where your usage would miss the credit.

How do I get the most accurate ranking?

Enter your own monthly usage from your bills (Settings, then Usage). Each bill shows the kWh you used. Fill in any months you have; the rest are estimated from how Texas homes use power through the year.

My ZIP code says there's no retail choice.

Parts of Texas are served by a city utility or a co-op that sets the rate itself — Austin, San Antonio and El Paso, for example. Those areas have no plans to compare.

When will I be reminded about my contract?

Add your current plan and its end date, and the app reminds you 60, 30 and 14 days before it ends. From 14 days before the end date, Texas rules let you switch without a cancellation fee.

Does the app sign me up for a plan?

No. Sign up opens the provider's own enrollment page. We may earn a referral fee if you sign up, but it never changes the order: plans are always ranked by your yearly cost.

Where is my data stored?

Only on your iPhone. There is no account and no server holding your details. See the privacy policy.

Is it free?

Yes. No purchase, no subscription and no adverts.

Reporting a problem

If a plan's price looks wrong, email the address above with the provider, the plan name and your ZIP code. Since nothing is reported automatically, a message from you is the only way a problem gets noticed.